Digital Transformation for Workers Compensation

IntelliXform™ for Workers Compensation

IntelliXform™ for Workers Compensation is a highly configurable, secure, scalable, cloud-based web and mobile platform built specifically for workers compensation(WC). It enables digital transformation across insurance value chains. IntelliXform enhances the customer experience while empowering sales engagement and streamlining digital delivery. Cloud-based web portals and mobile apps offer comprehensive workflows for quote, policy, billing and claims processes to agencies, prospects, policyholders, claimants, law firms, third party investigators etc. Carriers may deploy our IntelliXform insurance value chain platform for an end-to-end solution or choose to integrate their current core systems with our Agency, Policyholder, Claimant, SIU and Auditor portals and mobile apps.

Key Features

Ajira Copilot

Ajira Copilot leverages advanced artificial intelligence to transform insurance workflows and deliver actionable insights. Our platform automates tasks from application intake, seamless submission management, new business processing, renewals, and price optimization, making set of workflows faster, smarter and more accurate. We’re continuously expanding Ajira Copilot with real world use cases and new AI-driven capabilities. Ajira Copilot with IntelliXform takes both agency and policyholder experience to a new level, transforming interactions, fostering a new sense of community and making your agents and policyholders feel truly valued.

Advanced Collaboration

IntelliXform’s web portals and mobile app transform the customer experience and strengthen relationships among carriers, agencies, policyholders, claimants, and other stakeholders across the value chain. Seamless, real-time transaction processing is supported by IntelliSPEAK collaboration through secure text chat and video calls. IntelliSPEAK supports unlimited users with built-in recording and transcription for a complete audit trail—no phone numbers required. By eliminating friction in both new and renewal business, we empower real-time collaboration that enhances carrier competitiveness, drives efficiency, and reduces customer attrition.

Self Service

IntelliXform delivers self-service with a difference. Our unique approach to digital transformation empowers agencies, members, policyholders, and service providers while seamless collaboration ensures underwriters, claims adjusters, and other key experts are just a click away. This balance combines the best of personal connection with the efficiency of modern self-service. By streamlining complex processes, we help organizations unlock greater productivity and customer satisfaction. With IntelliXform, digital transformation becomes not just a solution, but a strategic advantage.

Cloud Portals, Mobile and Core Systems

IntelliXform provides cloud-based web portals, and mobile apps designed for agencies, policyholders, prospects, law firms, premium auditors, third-party integrators, claimants, and more. The platform extends core system workflows across your insurance value chain, enabling data to be captured directly at the point of origin—without the need for carrier resources to drive workflows.

Omnichannel Experience

IntelliXform supports sales, marketing and distribution channels using the latest mobile and cloud based web application technology. Its ability to enable workflows for all user types in the insurance value chain on mobile as well as web based platforms allows carriers to offer superior omnichannel capabilities to their value chain. All the portals and mobile app are private branded offering carriers true digital transformation in insurance.​

Insightful Underwriting

Too many submissions and not enough time? Traditional underwriting and rating can’t keep pace with today’s fast-changing market demands. Our rating and pricing insights allow underwriters to respond with speed focusing on those most likely to be bound. Our underwriting engine configures optimized products based on carrier appetite, state, product type, class codes, EL limits, waivers, expense constants, schedule rating, etc. In addition, our engine provides dynamic selection of unlimited rate masters, deductibles, premium discount tiers, discount types and discount limits. We empower agents and underwriters providing comparative raters and lighting quick workflows to get an application from submission through policy issue. Risk assessment and price optimization are built into our rating process unlocking the path to profitability. We deliver the speed, scale, and flexibility required to address the unique needs of the workers compensation marketplace.

Disconnected Mode

IntelliXform’s mobile apps feature a powerful disconnected mode that allows users to continue working even without Wi-Fi or cellular coverage. Many core functions remain available offline, ensuring uninterrupted productivity in remote or low-connectivity environments. Once a connection is restored, the system automatically syncs data in the background to keep everything up to date.

Out-of-the-box Workflow Library

Leverage our bundled workflow library to get started quickly. Our workflow library provides packaged workflows for most common requests such as new business quotes, renewals, certificates of insurance, credit card payments etc. These work horses can help meet customer requests quickly while you take time to ideate that award winning workflow.  Our workflows are highly configurable and are easily able to support and manage unique aspects of your business. Carriers are able to implement our web portals and mobile platform in weeks instead of months.

No Code Platform

The mobile and web platforms offer a robust, no code environment that enable lightning quick changes to both the web portals and mobile applications. This agility enables superior carrier response to changing business needs well into the future while protecting carrier investment.

Seamless Integration

IntelliXform integrates seamlessly with core systems protecting carrier investments in their core systems while providing new, modern technology to external stakeholders in the carrier’s value chain. While we support integration with older core systems using data interfaces, our preferred approach is WebAPI based real time integration.